FAQ

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If you are a current patient of Blackburn Clinic you can book an appointment online to see a doctor. Please note that we are trialing Online Appointments, and are only offering appointments for certain doctors at this stage. This booking facility is for existing patients who are already registered at Blackburn Clinic and are making a standard 15 minute appointment. If you would like to join Blackburn Clinic as a new patient, or if you have not attended the practice within the last two years, please call (03) 9875 1123 and speak to our friendly reception team. A fee will be charged for patients who fail to attend their appointment, and do not cancel with at least one hours’ notice. On weekdays and evenings, consultation is by appointment.  We are committed to continuity of care and therefore we encourage you to see the same doctor, and will make every effort to achieve this for you. If it is not possible, the receptionist will recommend alternatives. Urgent consultations can usually be accommodated because of our flexible appointment system.  On weekends and public holidays patients are seen in order of arrival and no appointment is necessary.

Some consultations – for example insurance medicals, pre-employment medicals, female health checks (including Pap Tests), men’s health checks, surgical procedures, travel health, hypnosis and allergy consultations – require a longer consultation. Please inform the receptionist when you are making an appointment for these so enough time can be allowed.

Please see your doctor for advice about how to manage asthma and respiratory conditions

Blackburn Clinic has developed a specific Register to improve the care of our diabetic patients. Participating patients make regular double appointments, which allow the doctor more time to help patients control their blood glucose levels, and monitor their blood pressure, cholesterol, feet and eyes. Close monitoring will help prevent the onset of diabetic complications. Patients on the Diabetes Register may receive reminders of appointments, and reminders if they have not visited the doctor for six months. Patients should speak to their doctor to join the Diabetes Register.

Diabetes Clinic
All doctors at Blackburn Clinic can refer patients to our Diabetes Clinic, which provides:
•    Diabetes education and information;
•    Education and review of blood glucose meters and insulin delivery devices;
•    Diabetes complications screening; and
•    Diabetes care plan where appropriate and personal self management goals.

Click here for our Diabetes Clinic INFORMATION SHEET

This year we are pleased to offer patients the choice of:

  • The standard Trivalent flu vaccine (which covers 3 strains of flu).
    Or
  • A Quadrivalent flu vaccine (which covers 4 strains of flu) at an extra cost.

The free Government vaccine (for eligible patients#) is the standard Trivalent version, but patients can choose to pay for the Quadrivalent vaccine privately.

There have been issues with supply of flu vaccines this year and we have been  advised that Government  flu vaccines will not be available (anywhere in Victoria) until late April.  We recognise that the wait is inconvenient for patients, and apologise that this was out of our control.

Appointments for our Flu Clinics can be booked now for April, or for a flu vaccine with your regular doctor for April.

COSTS

Private Trivalent flu vaccine = $15 (incl. GST) plus Consultation fee^^
Private Quadrivalent flu vaccine = $25 (incl. GST) plus Consultation fee^^

^^If you attend a Flu Clinic, the Consultation will be bulk billed.  Flu Clinic appointments do not address anything other than your flu vaccine.  If you have your flu vaccine as part of a normal consultation with your regular doctor, consultation fees will be the doctor’s discretion.

If you are eligible for a Free Government flu vaccine, and attend a Flu Clinic, there is no cost to you.

Eligibility criteria for free government supplied seasonal influenza vaccine#

# Source:  http://www.health.vic.gov.au/immunisation/seasonal-influenza-vaccine.htm

  • People who are 65 years of age and over
  • Pregnant women at any time during their pregnancy
  • Aboriginal and Torres Strait Islander people aged six months to under five years and 15 years and older
  • Residents of nursing homes and other long-term care facilities
  • Any person 6 months of age and older with a chronic condition predisposing to severe influenza illness that requires regular medical follow-up or hospitalisation, including children aged 6 months to 10 years undergoing long-term aspirin therapy, and people with:
    • cardiac disease
    • chronic respiratory conditions
    • immunocompromising conditions
    • renal disease
    • diabetes and other metabolic disorders
    • chronic neurological conditions
    • haematological disorders
    • Down syndrome and fall under one of the above categories
    • obesity (BMI greater than or equal to 30 kg/m2) and fall under one of the above categories
    • alcoholism requiring regular medical follow-up or hospitalisation in the preceding year and fall under one of the above categories.

We offer a comprehensive checkup designed to detect and prevent chronic disease, and enable early intervention strategies to be implemented, for those 45-49 year olds with any of the following risk factors: smoking; physical inactivity; poor nutrition; alcohol or drug abuse; excess weight; high blood pressure; high cholesterol; impaired glucose or diabetes; family history of chronic disease.

Blackburn Clinic has developed an in-depth Men’s Health Check, designed for males aged 35-65 years. A preventative health strategy suitable for busy men or companies wishing to safeguard their male workers.
Click here for our Men’s Health Check INFORMATION SHEET

We offer a whole body checkup, which is much more comprehensive than a standard gynaecological check.
Click here for our Women’s Health Check INFORMATION SHEET

We are a Licensed Travel Vaccination Centre, enabling us to provide a range of travel resources, advice and vaccines including Yellow Fever, Hepatitis A and B, Typhoid, Meningococcal, Polio and Tetanus, and travel vaccination certificates (Yellow Books). Please see our LINKS page for further information about travel medicine.

Visits solely for scheduled childhood immunisations will be bulk-billed (Mon – Fri, during business hours).is

We are pleased to offer a comprehensive annual health review for patients aged over 75 years (or 55 years for Aboriginal and Torres Strait Islander patients). The Health Assessment is an opportunity to explore areas of health that may not be covered during routine medical care. Specifically the assessment looks at:
•    Physical ability (how well you manage daily tasks)
•    Social Support (what friends, relatives and other supports you have)
•    Psychological wellbeing (how you are coping)

Health Assessments focus on preventative care – solving problems before they happen, and can identify things that could be done to help the patient live independently in their own home for as long as possible.

Health Assessments are done in two parts:
1.    Firstly a practice nurse will perform a comprehensive interview, either at the surgery or in your home, which takes about one hour
2.    Subsequently you attend your normal doctor for a medical checkup and completion of the assessment.

Blackburn Clinic is pleased to bulk-bill the Over 75 Health Assessment so there is no cost to you. Speak to your doctor or one of our nurses if you would like a Health Assessment.

Most patients should have their skin checked by their GP yearly. All our doctors are very experienced at assessing skin spots, and have access to the equipment needed. By booking a Skin Check Appointment, you will ensure that the doctor has time set aside specifically for this. If your doctor recommends further investigation, we have Theatre facilities on-site suitable for biopsies and excisions.
Click here for our Skin Cancer Check INFORMATION SHEET

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