State-of-the-art ear wax micro-suction machine

Ear wax is an important part of a normal functioning ear – the ear wax (called cerumen) is designed to trap dirt and dust, and is supposed to migrate out of the ear canal to ‘self-clean’ the ear.  As many of our patients know, this self-cleaning mechanism doesn’t always work as well as we’d like it to!

Blackburn Clinic now offers safer and cleaner removal of ear wax build-up, using a state-of-the-art micro-suction machine.  CLICK HERE to read the full article.

How to book an appointment online

This article details the five steps of booking an appointment online, with pictures to guide you through the process.

Online bookings are open to existing patients only – New patients, and patients who have recently received a new Medicare card, or have not attended the clinic for a few years may need to phone us for an appointment.

If you have never tried to book an appointment at Blackburn Clinic via the internet, or have had difficulties doing so in the past, this article is here to help.

Remember, only some of our appointments are available online – please phone the clinic if you cannot find a suitable timeslot online, as we may be able to help you over the phone.  If you need a LONG consultation you will need to phone the clinic to book.

Patients love our online booking function – if you wake up in the middle of the night and know that you will be too sick to go to work that day, there is no need to wait for us to turn the phones on at 8:00am, just jump online to book, set your alarm in time for your appointment and go back to bed!

Click HERE to read the article.

Feedback from you & welcome back to Dr Yeg

Our Autumn 2017 Newsletter includes a summary of feedback for our recent Patient Survey.  Compared with other practices of similar size, we ranked in the top 25% for 11 of the 27 areas studied.  The biggest complaint from patients is that it is difficult to see their favourite doctor. We understand, so we’ve suggested a few tips to help you get appointments with your favourite doctor.

We are delighted to welcome Dr Yeganeh (Yeg) Khavar back as a permanent member of our team.  Please view our Autumn 2017 Newsletter for the Patient Survey results and to read our interview with Yeg.