Blackburn Clinic – providing support to a range of quality doctors to care for their patients.

Blackburn Clinic Medical Services provides administrative, business and clinical support to a diverse range of doctors, with a broad skill set and areas of expertise, who put the needs of their patients first.

News and information….

It’s time to book your 2024 vaccinations!

As Blackburn Clinic will provide thousands of vaccines over the coming months, the majority of vaccines will be offered in specialised clinics on weekends. This ensures efficiency of service, keeps weekday appointments available for regular services, ensures space in the carpark and waiting room, and separates ‘unwell’ patients (here for normal appointments) from ‘well’ patients who are here for a vaccination only.

Consultations at Vaccination Clinics are bulk billed to Medicare.

FLU Vaccinations

Everyone over the age of 6 months is recommended to have a flu vaccination. This is especially important for those aged under 5, aged over 65, and those of any age with a chronic medical condition that increases the risk of severe influenza. If you are in these categories, the flu vaccine is provided free of charge (otherwise the cost is $20).

Bookings are now open for Flu Clinics, which commence after Easter and are mainly offered on weekend afternoons. Please book via the AMS Connect app or via the Online Booking button at the top of this page, or by phoning 9875 1123. 

If you would like a Flu and Covid booster at the same visit, simply book a Flu Clinic appointment and the GP will offer a Covid booster at the same time.


COVID Vaccinations

All patients over the age of 18 years are eligible for one Covid booster every 12 months (check that it is 12 months since your last dose and 6 months since a Covid infection).

Covid boosters are particularly important for those who are older than 65, provided the last booster or Covid infection was greater than 6 months ago.

COVID Vaccine appointments can be booked using the booking buttons above, via the app or by phoning the clinic.

If you would like a Flu and Covid booster at the same visit, simply book a Flu Clinic appointment and the GP will offer a Covid booster at the same time.


Shingles vaccination program – read eligibility criteria below first

Due to a lack of Government supply, we will need to suspend our Shingles program for a few months, to enable stock for second doses for those to whom we have already administered a first dose.

Please revisit our website for updated information on the availability of the shingles vaccine. We anticipate restarting these clinics in Aug-Sept 2024. Although many are keen for vaccination, there is usually no rush to vaccinate for shingles which is not a seasonal or pandemic infection.

Second doses – we will automatically reserve Dose 2 for you once you’ve received Dose 1, and notify you after your Dose 1 appointment of your Dose 2 booking details.

Shingles Vaccine eligibility details here.


ONLINE APPOINTMENT BOOKING SYSTEM

Please use the ONLINE BOOKINGS menu options at the top of the page

or download the AMS Connect booking app:

Book ONLINE or through the AMS CONNECT app for the following appointment types:
  • Standard Consultation
  • Long Consultation
  • New Patient appointment (ages 0-15 yrs or Ages 16+)
  • Cervical Screening
  • Complete Health Check
  • Covid Vaccination
  • Phone Consult
  • Travel Consult
  • Video Consult
If the appointment type you need is not showing online, please phone us to book.  The app also allows you to perform telehealth appointments using video if desired.
Patient data is sensitive so every effort is taken to ensure that the booking and in-house patient data platforms comply with appropriate security and privacy standards.

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Keep up to date with changes to vaccine programs, new services and changes to the practice.


TELEHEALTH

Telehealth consultations are billed at the same rates as face-to-face appointments. Please refer to the Fees Page.


CURRENT COVID PROTOCOLS

All patients regardless of vaccination status are welcome to attend for a face-to-face appointment. If you have any Covid related symptoms or are a close contact of a known case, please do a RAT TWO HOURS PRIOR TO your appointment and do not attend if the result is positive. We can change your appointment to a Telehealth if you phone to let us know. We thank you for your patience as we adapt policies in order to maximise protection for vulnerable patients and ensure that the business can remain open and staffed.


COVID-19 INFORMATION IN OTHER LANGUAGES

Please CLICK HERE to view information provided by DHHS about COVID-19, which is available in over 50 different languages.

ActivHeal Outstanding Achievement in Wound Care Award = Nurse Maree!

A massive congrats to nurse Maree, the recent recipient of the ActivHeal Outstanding Achievement in Wound Care Award for 2023 for the Oceania region. Maree has been recognised for a lifelong commitment of 41 years to wound care, and for her role in educating others to ensure positive patient outcomes. Here she is pictured with Andrew Brennen of Team Medical Supplies, and with nominator nurse Aline. Blackburn Clinic is so very lucky to have Maree leading our dedicated team of nurses.

Patient Feedback Survey Results

The General Practice located at Blackburn Clinic (Suite 5) surveyed 351 patients using a Practice Accreditation and Improvement Survey (PAIS). The PAIS is a well-established patient survey widely used by general practices across Australia to gather valuable feedback from patients, which informs meaningful quality improvement within the organisation. 97% of all patient ratings about the Blackburn Clinic general practice were ’good, very good or excellent’. There were 28 areas assessed by the survey and we were excited to learn that the patient feedback from our previous accreditations (in 2016 and 2019) shows that we have consistently improved in all 28 areas over those seven years! Click on the image above to find out which 3 areas we identified for improvement and our proposed plans to achieve this.

Congratulations Wendy!

Last week our intrepid Office Manager, Wendy Cooney, headed off into the retirement phase of her life. Wendy was always a calm and steady influence, no matter what was thrown at her by Medicare or international pandemics! Wendy has experienced many changes since she started at Blackburn Clinic 35 years ago, especially in the area of technology. She embraced changes with dignity and so we're sure she'll thrive with this latest change. We will miss Wendy enormously, but wish her all the best with her campervan travels and other endeavours. Her large family will continue to keep her busy.

Background

Blackburn Clinic Medical Services provides administrative, business and clinical support to the independent General Practitioners who consult from three suites within the same building at 195 Whitehorse Road. Patients are welcome to see the GPs at any of:

Suite 5—Blackburn Clinic             and
Suite 2– Blackburn Specialist Centre      and
Suite 8- Blackburn Clinic Carson Suite.

The same fees, policies and procedures apply to all suites. All sites have secure access to patient clinical data and share the same system for patient appointments. The following GPs consult at Blackburn Specialist Centre:

  • Dr Peter Elliott
  • Dr Elise Harrison
  • Dr Yeganeh Khavar
  • Dr Robert Rametta
  • Dr Prabaharan Ratnarajah
  • Dr Terence Ting.

The following GPs consult at the Carson Suite:

  • Dr Suzanne Ashdown
  • Dr Andrew Broad
  • Dr Sean Das
  • Dr Ann Donaghy
  • Dr Alvin Kong
  • Dr Peter Lovass.

All GPs consult at Blackburn Clinic when the other suites are closed. To make an appointment with any of the GPs please use the Book Appointment Online button or phone 03 9875 1123.

What to do After hours

When the Clinic is closed, the main clinic number (03 9875 1111) automatically diverts as follows:

Mon-Fri up until 11:00pm

Blackburn Clinic After Hours – a service provided by a Principal doctor who has access to your records and will contact you promptly.
Fees: $180 for telephone advice or $300 for a home visit.
Alternately, telephone 13 SICK Locum (13 7425).

Mon-Fri after 11:00pm

13 SICK Locum (phone 13 7425)

Weekends and public holidays

13 SICK Locum (phone 13 7425)

Alternatively you can  attend the Emergency Departments of Box Hill, Maroondah, or Knox Private Hospitals.

70 Years of Experience

Blackburn Clinic was established in 1952. For over 70 years high quality care has been provided to patients at the Blackburn Clinic premises. The GPs who consult at Blackburn Clinic are private billing:

  • Fully accredited General Practice
  • Comprehensive range of family medicine services
  • Licensed Travel Vaccination Centre
  • A medical training practice accredited with the RACGP.

The GPs at Blackburn Clinic can provide a variety of general practice services including:

  • Childhood immunisations
  • Diabetes care
  • Complete Health Checks
  • Health assessments for Over 75s
  • Aviation Medicals.
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