News and information…

COVID-19 Public Exposure Sites in Victoria

Please refer to the list of Public Exposure sites published by DHHS on their site:  https://www.dhhs.vic.gov.au/case-locations-and-outbreaks-covid-19 to check whether you have visited any exposure locations during the relevant time periods.

COVID-19 VACCINATIONS

Please check this page regularly for updated information regarding Covid-19 Vaccinations – please DO NOT PHONE THE CLINIC to ask about COVID-19 Vaccinations, we will communicate new information as it becomes available on this page of our website.

The first stage of vaccinating (Phase 1a) will be provided through hospitals (not general practices so Blackburn Clinic won’t be involved) and will target the First Priority populations of aged care (residents & staff), quarantine and border workers and frontline healthcare workers. We hope to be included in Phase 1b which will cover adults aged over 70 years, Aboriginal & Torres Strait Islander people over 55 years, other adults with disability or an underlying medical condition at increased risk of severe disease, critical and high risk workers and other health care workers.

Not all general practices will be able to provide Covid-19 Vaccinations, and the Government has not yet decided which clinics will be designated to do this.  We regret that we cannot make appointments for or take the names of people who would like to be vaccinated against Covid-19.

More information about Australia’s COVID-19 Vaccine Roll-Out Strategy is available here.

16 Feb 2021- The TGA has approved use of the Astra Zeneca COVID-19 Vaccine. We are still waiting to hear whether we will be appointed to deliver Covid vaccines for Phase 1b, but if successful the Astra Zeneca brand is the one that would be available to Blackburn Clinic. The Australian Technical Advisory Group on Immunisation has recommended that the interval between first and second dose is 12 weeks. For further information please see https://www.tga.gov.au/media-release/tga-provisionally-approves-astrazenecas-covid-19-vaccine.

24 Feb 2021- While we are waiting to hear whether we’ll be appointed to deliver the vaccines, you might like to use this link to check which phase of the COVID-19 Vaccine rollout you fit into:  https://covid-vaccine.healthdirect.gov.au/eligibility

WEEKEND PROTOCOL – no appointment necessary

On weekends and public holidays, please use the QR code at our entrance to get a COVID PASS, ensuring you have no Covid symptoms before entering the waiting room. Patients will be seen in order of arrival. If you have symptoms please phone the clinic before 10:00am, so we can arrange for the doctor to call you and book you into our carpark respiratory clinic if appropriate.

If you’ve had a Covid test, please phone the clinic so we can arrange for a doctor to call you back with the result. We have limited capacity to change ‘dressings’ on weekends, but if strictly necessary, you are advised to come as early as possible – depending on how busy the carpark respiratory clinic gets, dressings may not be possible after 10:00am on weekends.

From 1 December 2020, ALL APPOINTMENTS BOOKED ONLINE WILL BE FACE-TO-FACE

If you currently have (or develop prior to your appointment) a SORE THROAT, RUNNY NOSE, SHORTNESS OF BREATH, COUGH OR FEVER please phone the clinic for further instructions -DO NOT ATTEND IF YOU HAVE SYMPTOMS.

Telehealth is still available where appropriate – please phone the clinic to book telehealth appointments.

TELEHEALTH FEES

From Monday 2nd November: there will be an out of pocket gap (after the Medicare rebate) of $30 (or $15 for Concession patients). These gaps are lower than for face-to-face appointments.

CORONAVIRUS TESTING

Blackburn Clinic is not able to test for COVID-19. Please CLICK HERE to view the Department of Health and Human Services (DHHS) MAP OF COVID-19 TESTING SITES or speak with your doctor. Some sites require a referral from your GP.  Click on the site you are interested in attending to get further information about their service.

CORONAVIRUS SYMPTOM CHECKER

CLICK HERE to access the DHHS Symptom Checker.

CORONAVIRUS INFORMATION IN OTHER LANGUAGES

Please CLICK HERE to view information provided by DHHS about COVID-19, which is available in over 50 different languages.

CLINIC CLOSED ON SUNDAY 28TH FEBRUARY 2021

We apologise that due to electricity works in Maple Street on Sunday 28th February 2021, we will be closed for business. Our phone system will not be working - please call National Home Doctor Service (13 74 25) or an ambulance (000) for help on Sunday 28th February. You are still able to use the online appointment page to book appointments. The electricity provider is turning off all the power to our building on the 28th due to the dangerous nature of the work being carried out with live electricity wires in Maple Street.  This will be the first day that Blackburn Clinic has deliberately closed that we can recall (another 'unprecedented' event to add to the tally during 2020-2021)!  Please be assured that we've taken measures to ensure that all vaccines and refrigerated medicines that remain onsite are maintained at their required temperature range of 2-8 degrees Celcius.

Opportunity to join our Reception team!

We are seeking to employ both a Part Time (15-30 hours per week) and a Casual medical receptionist to join our friendly team of 16 reception staff. Please see details on SEEK or on our JOBS page. Applications must be submitted via SEEK. Do you have excellent customer service skills, phone manner, interpersonal skills and a passion for excellence? Could you be our next team member?

WEEKEND PROTOCOL – no appointment necessary

On weekends and public holidays, please use the QR code at our entrance to get a COVID PASS, ensuring you have no Covid symptoms before entering the waiting room. Patients will be seen in order of arrival. If you have symptoms please phone the clinic before 10:00am, so we can arrange for the doctor to call you and book you into our carpark respiratory clinic if appropriate. If you've had a Covid test, please phone the clinic so we can arrange for a doctor to call you back with the result. We have limited capacity to change 'dressings' on weekends, but if strictly necessary, you are advised to come as early as possible - depending on how busy the carpark respiratory clinic gets, dressings may not be possible after 10:00am on weekends.

Background

Our clinic is an association of independent General Practitioners who consult from two suites within the same building at 195 Whitehorse Road. Patients are welcome to see our GPs at either or both of:

Suite 5—Blackburn Clinic             and
Suite 2– Blackburn Specialist Centre.

Our services, fees, policies and procedures apply to both suites. Both sites have secure access to our patient clinical data and share the same system for patient appointments. The following GPs consult at Blackburn Specialist Centre:

  • Dr Andrew Broad
  • Dr Peter Elliott
  • Dr Yeganeh Khavar
  • Dr Terence Ting (Dr Ting has relocated to Suite 5 – Blackburn Clinic, but will return to Suite 2 in Feb 2021)
  • Dr Prabaharan Ratnarajah.

These GPs consult at Blackburn Clinic when the Blackburn Specialist Centre is closed. To make an appointment with any of our GPS please use the Book Appointment Online button or phone 03 9875 1123.

What to do After hours

When the Clinic is closed, our main clinic number (03 9875 1111) automatically diverts as follows:

Mon-Fri up until 11:00pm

Blackburn Clinic After Hours duty doctor service, staffed by our Principal doctors who have access to your records and will contact you promptly.
Fees: $180 for telephone advice or $300 for a home visit.
Alternately, telephone 13 SICK Locum (13 7425).

Mon-Fri after 11:00pm

13 SICK Locum (phone 13 7425)

Weekends and public holidays

13 SICK Locum (phone 13 7425)

Alternatively you can  attend the Emergency Departments of Box Hill, Maroondah, or Knox Private Hospitals.

Online Bookings

We now offer the convenience of an online booking system, click here to make your booking.

Our Online Appointment system does not fully support all mobile devices. Whenever possible we recommend that you use a Personal Computer (PC) when making Online Appointments.

60 Years of Experience

We have a proud history of over 60 years providing excellence in General Practice. We are a private billing clinic:

  • Fully accredited General Practice
  • Comprehensive range of family medicine services
  • Licensed Travel Vaccination Centre
  • A medical training practice accredited with the RACGP
  • Childhood immunisations
  • Diabetes Clinic
  • Men’s Health Checks
  • Women’s Health Checks
  • Health assessments for Over 75s
  • Aviation Medicals
Book Appointments Online
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WE APOLOGISE THAT DUE TO ELECTRICITY WORKS IN MAPLE STREET, BLACKBURN CLINIC WILL BE CLOSED ON SUNDAY 28TH FEBRUARY 2021. 

ALL ONLINE BOOKINGS ARE
FACE-TO-FACE CONSULTATIONS.

DO NOT ATTEND THE CLINIC if you have visited interstate recently OR have attended any public exposure sites (published since 3/2/2021, see link on our home page) OR have any cold or flu-like symptoms. PLEASE RING and we will arrange a telehealth appointment first - the doctor will discuss what options are available for us to help you.

Telehealth is still available where appropriate – please phone us on (03) 9875 1111 to book telehealth appointments.

TELEHEALTH CONSULTATIONS HAVE AN OUT OF POCKET GAP (AFTER THE MEDICARE REBATE) OF $30 (OR $15 FOR CONCESSION PATIENTS).
Telehealth calls may come from a private/unknown number. Please answer your phone if it rings near your scheduled appointment time.

WEEKEND PROTOCOL -appointments not required. Complete the QR code at the door to get a CovidPass. If you have symptoms please phone us first.

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