News and information…

WEEKEND PROTOCOL – no appointment necessary

On weekends and public holidays, please use the QR code at our entrance to get a COVID PASS, ensuring you have no Covid symptoms before entering the waiting room. Patients will be seen in order of arrival. If you have symptoms please phone the clinic before 10:00am, so we can arrange for the doctor to call you and book you into our carpark respiratory clinic if appropriate.

If you’ve had a Covid test, please phone the clinic so we can arrange for a doctor to call you back with the result. We have limited capacity to change ‘dressings’ on weekends, but if strictly necessary, you are advised to come as early as possible – depending on how busy the carpark respiratory clinic gets, dressings may not be possible after 10:00am on weekends.

From 1 December 2020, ALL APPOINTMENTS BOOKED ONLINE WILL BE FACE-TO-FACE

If you currently have (or develop prior to your appointment) a SORE THROAT, RUNNY NOSE, SHORTNESS OF BREATH, COUGH OR FEVER please phone the clinic for further instructions -DO NOT ATTEND IF YOU HAVE SYMPTOMS.

Telehealth is still available where appropriate – please phone the clinic to book telehealth appointments.

TELEHEALTH FEES

From Monday 2nd November: there will be an out of pocket gap (after the Medicare rebate) of $30 (or $15 for Concession patients). These gaps are lower than for face-to-face appointments.

CORONAVIRUS TESTING

Blackburn Clinic is not able to test for COVID-19. Please CLICK HERE to view the Department of Health and Human Services (DHHS) MAP OF COVID-19 TESTING SITES or speak with your doctor. Some sites require a referral from your GP.  Click on the site you are interested in attending to get further information about their service.

CORONAVIRUS SYMPTOM CHECKER

CLICK HERE to access the DHHS Symptom Checker.

CORONAVIRUS INFORMATION IN OTHER LANGUAGES

Please CLICK HERE to view information provided by DHHS about COVID-19, which is available in over 50 different languages.

WEEKEND PROTOCOL - no appointment necessary

On weekends and public holidays, please use the QR code at our entrance to get a COVID PASS, ensuring you have no Covid symptoms before entering the waiting room. Patients will be seen in order of arrival. If you have symptoms please phone the clinic before 10:00am, so we can arrange for the doctor to call you and book you into our carpark respiratory clinic if appropriate. If you've had a Covid test, please phone the clinic so we can arrange for a doctor to call you back with the result. We have limited capacity to change 'dressings' on weekends, but if strictly necessary, you are advised to come as early as possible - depending on how busy the carpark respiratory clinic gets, dressings may not be possible after 10:00am on weekends.

ONLINE BOOKINGS revert to FACE-TO-FACE

Due to increased demand for face-to-face appointments, all appointments booked online from 1 December 2020 will be face-to face.  Telehealth remains available where appropriate - patients should telephone the clinic to book telehealth appointments. With different rules and protocols for each appointment type, as well as increased administration as a result of telehealth and continuing requirements to check whether patients have respiratory symptoms, the reception team is feeling the heat! Feel free to give them some socially distant encouragement to help them get through another day as a front-line healthcare worker.

Update for patients - 15 October 2020

It's been really nice to see many of you again as we increase our face to face consulting when it is safe and suitable to do so. Telehealth continues to be available, but patients without respiratory symptoms can also be seen face-to-face. The fees for Telehealth consults will change on 2 November - CLICK ON THE IMAGE ABOVE TO READ MORE.

Background

Our clinic is an association of independent General Practitioners who consult from two suites within the same building at 195 Whitehorse Road. Patients are welcome to see our GPs at either or both of:

Suite 5—Blackburn Clinic             and
Suite 2– Blackburn Specialist Centre.

Our services, fees, policies and procedures apply to both suites. Both sites have secure access to our patient clinical data and share the same system for patient appointments. The following GPs consult at Blackburn Specialist Centre:

  • Dr Andrew Broad
  • Dr Peter Elliott
  • Dr Yeganeh Khavar
  • Dr Terence Ting (Dr Ting has relocated to Suite 5 – Blackburn Clinic, but will return to Suite 2 in Feb 2021)
  • Dr Prabaharan Ratnarajah.

These GPs consult at Blackburn Clinic when the Blackburn Specialist Centre is closed. To make an appointment with any of our GPS please use the Book Appointment Online button or phone 03 9875 1123.

What to do After hours

When the Clinic is closed, our main clinic number (03 9875 1111) automatically diverts as follows:

Mon-Fri up until 11:00pm

Blackburn Clinic After Hours duty doctor service, staffed by our Principal doctors who have access to your records and will contact you promptly.
Fees: $180 for telephone advice or $300 for a home visit.
Alternately, telephone 13 SICK Locum (13 7425).

Mon-Fri after 11:00pm

13 SICK Locum (phone 13 7425)

Weekends and public holidays

13 SICK Locum (phone 13 7425)

Alternatively you can  attend the Emergency Departments of Box Hill, Maroondah, or Knox Private Hospitals.

Online Bookings

We now offer the convenience of an online booking system, click here to make your booking.

Our Online Appointment system does not fully support all mobile devices. Whenever possible we recommend that you use a Personal Computer (PC) when making Online Appointments.

60 Years of Experience

We have a proud history of over 60 years providing excellence in General Practice. We are a private billing clinic:

  • Fully accredited General Practice
  • Comprehensive range of family medicine services
  • Licensed Travel Vaccination Centre
  • A medical training practice accredited with the RACGP
  • Childhood immunisations
  • Diabetes Clinic
  • Men’s Health Checks
  • Women’s Health Checks
  • Health assessments for Over 75s
  • Aviation Medicals
Book Appointments Online
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ALL ONLINE BOOKINGS ARE
FACE-TO-FACE CONSULTATIONS.

DO NOT ATTEND THE CLINIC if you have visited NSW or Greater Brisbane recently OR have any cold or flu-like symptoms. PLEASE RING and we will arrange a telehealth appointment first - the doctor will discuss what options are available for us to help you.

Telehealth is still available where appropriate – please phone us on (03) 9875 1111 to book telehealth appointments.

TELEHEALTH CONSULTATIONS HAVE AN OUT OF POCKET GAP (AFTER THE MEDICARE REBATE) OF $30 (OR $15 FOR CONCESSION PATIENTS).
Telehealth calls may come from a private/unknown number. Please answer your phone if it rings near your scheduled appointment time.

WEEKEND PROTOCOL -appointments not required. Complete the QR code at the door to get a CovidPass. If you have symptoms please phone us first.

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